![]() Then you see I can choose between the Secure Remote Password (SRP) or Prompt for Permission (PFP) authentication options (C). Next, you see me making a connection to ODESKTOP by specifying the Target ID (B). In the first composite image, you see the client-side configuration on my Windows 10 computer named ODESKTOP (A). Let me show you some images to make this process crystal clear. The support professional now has a remote view of the client device desktop.Depending on the security setup, either the remote support professional provides the connection password, or the client user accepts the connection request. ![]()
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